Once you have placed your Teeth-Veneer order, the first step is to receive your impression set. This set contains everything you need to take your teeth impressions easily, with step-by-step video instructions &#x1F4FA; and support via WhatsApp, Facebook Messenger or Text Message &#x1F4AC;.After completing your impressions, send them back to us by post so we can begin creating your custom-fit product. As soon as we receive your impressions at our lab, you will receive an email confirmation from us.The production process typically takes about 10 working days. If you&apos;re in a hurry, we also offer express production, which reduces the production time to just 4 working days &#x26A1;. Your finished product will then be shipped to you via post.To help extend the lifespan of your veneer, don&#x2019;t forget to check out our elegant mirror box for proper storage.As long as the production time is still within the specified range, you don&apos;t need to worry &#x2014; your veneer is in production and will be sent to you soon.If your question has not yet been fully answered, feel free to contact us at <a data-start="1330" data-end="1347" rel="noopener">hello@veneera.com</a>.

Order process

No return label is offered for returns, until our customer service department receives and checks your impressions as an picture. We ask for your understanding.&#xA0;Our contact address for the free return label:&#xA0; Text Message:&#xA0;+1 855-913-5543,&#xA0;or on Facebook Messenger. To return your package to Veneera&#x2122; without contacting us before, you can contact your local post office or other shipping service provider.Send your teeth impressions to the following address:<p id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 5px; margin-top: 0px; color: rgb(65, 65, 65); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Veneera US, LLC<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 5px; margin-top: 0px; color: rgb(65, 65, 65); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">17300 Dallas Pkwy<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 5px; margin-top: 0px; color: rgb(65, 65, 65); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">TX 75248 Dallas&#xA0;<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 5px; margin-top: 0px; color: rgb(65, 65, 65); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Suite 1010We recommend returning the goods with shipment tracking.Important note: We strongly advise you not to return your veneer(s), as this could make processing more difficult or impossible. We may have follow-up questions and need your veneer(s) for this.&#xA0;

Return shipment

At Veneera&#x2122; you can conveniently choose between various online payment options:&#xA0;- Credit card&#xA0;- Paypal- Klarna invoice- Google Pay- Apple Pay- Shop PayIf you are looking for installment payment you can use Shop Pay or Paypal.&#xA0;

Payment methods

Unfortunately, it is currently not possible to visit Veneera&#x2122; locally.&#xA0;We ask for your understanding.

Pickup instead of shipping

Thank you for getting in touch with us! Here you will find information about the shipping process of your veneer:. 1. Production time:As our veneers are customized and handmade, the regular production time is 10 working days from the time we receive

Thank you for getting in touch with us! Here you will find information about the shipping process of your veneer:1. Production time: As our veneers are customized and handmade, the regular production time is 10&#xA0;working days from the time we receive the approval of your dental impressions. If you have chosen express production, your veneer will be produced within 4&#xA0;working days.2. Shipping time: As soon as your veneer is produced and finished, it will be handed over to our shipping team. The delivery time is:<ul><li>USA &amp; other international countries: 3-4 working days</li></ul>3. Tracking information: As soon as your veneer has been shipped, you will receive an email from us with the tracking number. This allows you to check the status of your delivery at any time.Do you have any further questions? If you have any questions about your order status or have not received your tracking information, you can contact us at any time by email. We will be happy to help you!Here is our E-Mail Address: Hello@Veneera.com

Shippinginformartion

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Veneera™ US

Shipping and Orderprocess

General

How to make the Impressions

How your veneer fits perfectly

How can I get a discount code?

How can I change my delivery address?

What should I do if my delivery address is incorrect?

Reorder Teeth-Veneer

Reorder main products

Certificates

Veneera™ dental laboratory

About Veneera™

Possible

Am I suitable?

For whom is the Teeth-Veneer suitable?

Material/ Production/ Function

Eating and drinking possible?

More than 8 teeth possible?

Difference in color

Care instructions

What is the cost of veneers and what options are available?

Teeth-Veneer

Express production

10 Teeth

Mirror box

Impression Set

How can I order additional material for my dental impression?

Additional products

Products

Contact

On-site impression service?

Is there a guarantee?

Reorder

Phone Consultation

What should I do if I need to contact support?

Change Address

Cancellation request

How long does the cancellation and refund process take?

Cancellation

Complaint - broken

Complaint - does not fit

What should I do if I didn't receive my delivered package?

Complaint - My product is damage or incomplete

Complaint - Color

Complaint

Report a problem

Services

What is the status of my order?