Complaint - broken
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If your package is marked as delivered but you haven’t received it, consider double-checking around your delivery area and with any neighbors who might have accepted it on your behalf. Additionally, it can be helpful to check with your local post off
Thank you for your feedback!. Please contact our customer service directly or reach out to us via live chat so we can assist you with your request. Reach out to: [email protected]. For any follow-up questions, please have your order number ready.
These inconveniences should not occur. So that we can process your complaint smoothly, we ask you to complete the complaint form in full. As soon as you have entered all the information, your completed form will be sent to us by email for processing.